Xola Can | Xola

XOLA CAN Quickly search customers and bookings

Maintain your CRM

Delight customers before, during and after their experience. Xola automatically creates in-depth customer accounts from the information captured during the booking process.

Schedule a demo
Integrate with Salesforce

Automatically pass booking information from Xola into your Salesforce CRM.

Schedule a demo
Send and manage digital waivers

Digital waivers can not only protect you from any liability issues but also help you improve your business from streamlining guest experience, collecting information on all guests not just the person who made the booking, and even improve your marketing campaigns.

Schedule a demo
Automate your Marketing

Capture more booking and increase order values with Xola’s automated marketing tools, including XolaBot Lightning Deals, Resume Booking, Abandoned Booking Recovery and Package Upsell. These tools intervene in various points of the customer journey and motivate customers to book.

Schedule a demo
Re-engage customers after the experience

Build your brand and customer loyalty by re-engaging customers after the experience including through MailChimp, Salesforce, TripAdvisor Review Express, Facebook Ads, HubSpot, Zapier and many more.

Schedule a demo
Work from your smartphone

Run your business from anywhere with Xola’s mobile app.

Schedule a demo
Power online Checkout

Maximize your site's booking potential with a checkout built based on conversion science. Consumers book in less than 30 seconds with fewer form fields and no URL redirects.

Schedule a demo
Accept bookings without leaving Google

Xola integrates with Reserve with Google, allowing your customers to make real-time bookings directly through Google Search, Maps, and Google Assistant. All of these booking will show up right within your Xola dashboard.

Schedule a demo
Show customers real-time availability

Easily accept website, phone, in-person, OTAs,and other reseller reservations. Xola’s real-time availability monitoring ensures you never overbook, and our affiliate management capabilities streamline commission tracking.

Schedule a demo
Assign guides to specific listings

Keep your guides in the loop at every stage by assigning them to outings and automatically emailing trip rosters. Let guides choose how they stay up-to-date with their assigned schedule: calendar sync with their preferred online calendar service, email notifications, or using a limited access user on your Xola account.

Schedule a demo
Process all online payments

Provide your guest with the flexibility to pay with cash, check, credit card, coupons, gift offers, or store credit. Also, you can easily collect deposits, handle split-payments or take payments from multiple cards per booking.

Schedule a demo
Handle back office bookings

Take any and all reservations with Xola's Point-of-Sales Integration from in-person walk-ups to phone bookings. Create or modify call-in bookings in 3 clicks or less. You can easily book and charge customers over the phone, or decide to charge a deposit, issue an invoice, or collect payment in full on-site.

Schedule a demo
Provide 24/7 fast and friendly customer support

Xola offers live, professional customer support 24/7 via phone, email and chat. No matter what happens Xola has your back all day, everyday.

Schedule a demo
Set up Multi-user account access

With eight different types of users accounts, there’s an access level for every role, including guides, reservationists, accountants, admins, and more. Xola’s cloud-based booking software lets multiple users log in at once and make edits in real time. Every booking modification is tied to the user that performed it, so you are never left guessing who did what.

Schedule a demo
Recover abandoned bookings

81.1% of travel & activity website visitors begin to make a booking but leave before they complete their order. Xola's abandoned booking recovery re-engages visitors and encourages them to return and complete their booking.

Schedule a demo
Create Coupons, Discounts, Gift Offers and Store Credit

Generate a discount code, or gift offer in seconds. Customize your discounts with advanced restrictions based on activity, seasonality, day of the week, or even the exact time of day. You can choose between fixed dollar amounts, or relative discounts based on order value.

Schedule a demo
Do comprehensive reporting

Gain critical insight into your business performance and better inform your decisions. Xola’s pre-built analytics reports help you easily detect trends and opportunities by focusing on the most important aspects to your business, such as revenue, daily earnings, payouts, affiliate commissions, etc.

Schedule a demo
Report on capacity utilization

Capacity utilization – sometimes referred to as yield management – is the practice of managing available inventory slots and booking volume over a given time period. Use Xola’s capacity utilization report to get a snapshot of your total booking capacity, guest volume, and most popular tours at any time.

Schedule a demo
Handle split-payments

Configure split payment for online checkout including how far in advance full payment must be made and whether or not to automatically charge the booking organizer a balance at this deadline.

Schedule a demo
Integrate with TripAdvisor, Expedia, and many other OTAs

Easily manage reservations made on the leading consumer travel activity platforms including Expedia and Viator. Xola’s real-time availability sync ensures that you are always up-to-date with reservations from every channel you use and that you never over book.

Schedule a demo
Manage customer information and issue store credit

Update customer records including name, email, phone number, assign store credit, and even rebook them without leaving the dashboard

Schedule a demo
Check in guests

Keep the line moving with Xola’s advanced check-in features, including ticketing, self-serve booking or check-in kiosks, lobby display monitors, and more.

Schedule a demo
Quickly search customers and bookings

Search and find records by customer name, email address, booking ID, or custom tag.
Send text messages

Schedule and send emails and SMS messages to customers without ever leaving the dashboard

Schedule a demo
Support Apple Pay and Google Pay

Mobile wallets have been shown to increase conversions by allowing customers to securely pay in fewer clicks, without the hassle of forms. Your customers can easily pay via Apple Pay and Google Pay when making a booking from their mobile device or online!

Schedule a demo
Create and manage tours and listings

Set up new listings in minutes, including creating as many custom schedules and pricing variations as your business requires in just a few clicks.

Schedule a demo
Automatically send customer review emails

Configure review emails on Google My Business, TripAdvisor, Yelp or private reviews within Xola after an event ends.

Schedule a demo
Set up Bundles and Packages

Increase order values by bundling experiences and offering them to customers as packages. You can add a discounts and use it as a way to upsell customers.

Schedule a demo
Manage Affiliates

Partner with concierges, tourist information centers, resellers, and local business with ease. Track the reservations your partners drive, assess performance and reconcile commissions, all within Xola.

Schedule a demo
Accept in-person payments and issue receipts

Accept in-person payments using cash, checks, credit cards, gifts, vouchers, and more. You can swipe credit cards, print receipts, and use an integrated cash drawer with Xola's POS integration.

Schedule a demo
Set up Custom Conversion Tracking

Easily use any tracking code to gain visibility and report on bookings made through Xola's web checkout. All you need to do is input and save your custom tracking code within Xola. Your code will then run during the checkout process and pass conversion information to the software of your choice.

Schedule a demo
Handle equipment management

Avoid reservations that you cannot fulfill by assigning equipment to those experiences. When all of your equipment is in use, experiences sharing that equipment will no longer accept bookings until the equipment frees up.

Schedule a demo
Run retargeting campaigns with Facebook Pixel tracking

Add your Facebook Pixel ID to Xola to optimize your ads to reach the right people, drive more bookings, and measure return on investment. By integrating with Facebook Pixel, Xola can share booking data captured during checkout with Facebook, enabling you to see revenue and reservation data within Facebook Business Manager.

Schedule a demo
Integrate with Escape Games Global

Escape Games Global Waivers makes it that much easier for your customers to sign their waivers right after they book on your website.

Schedule a demo
Integrate with Google Analytics

See ecommerce data and online booking information in your Google Analytics account without adding additional tracking codes to your website pages. Xola's Google Analytics Ecommerce integration automatically pushes booking data captured during checkout to Google Analytics, including order value, experience booked, taxes and fees charged, add-on sales, and more.

Schedule a demo
Sync with Mailchimp

With Xola's Mailchimp integration, simply select which of your Mailchimp tags you want customers to be subscribed to.

Schedule a demo
Integrate with Smartwaiver

Minimize guest check-in time with e-waivers signed prior to their arrival with Xola's Smartwaiver integration.

Schedule a demo
Do QR Code scanning

Streamline guest check-in with Xola's QR Code Scanning functionality. You can easily add a QR code to your automated booking confirmation emails, then check-in guests by simply scanning the code.

Schedule a demo
Print Tickets

Easily create and print customized, keepsake tickets that delight guests and keep the line moving. You can print tickets when guests check-in with Xola's software to hardware printer integration.

Schedule a demo
Sync with TripAdvisor Review Express

Get more reviews on autopilot with Xola's TripAdvisor Review Express integration. TripAdvisor Review Express allows you to customize and automate your review request emails.

Schedule a demo
Set up a Waitlist

Maximize your capacity by providing customers with the option to join a waitlist. The waitlist option will be displayed to customers attempting to make an online reservation for an activity that has been fully booked, or cannot accommodate their group size.

Schedule a demo
Integrate with Zapier

Automate processes and increase productivity by using Zapier to connect Xola to any other business software you use. For example, you can get notified of new bookings or changes on your favorite messaging app, add customer emails to your newsletter, share booking information with your CRM, and much more.

Schedule a demo

Xola powers growth

Providing tours and attractions with the tools and flexibility that they need to run their businesses

Intuitive Booking Software

Accept website bookings, phone reservations, in-person bookings, and reseller orders all-in-one place with Xola’s online booking software.
50+ Apps

Integrate and share booking and customer information with all of the tools you already use. You have everything you need to grow and manage your business in one place.
Industry-leading API

Easily create your own custom applications and Xola will share information captured during the checkout process with it. With more than 55 endpoints, set up custom webhooks to transfer relevant information anywhere you choose.

Sean Higgins, Owner of Mint Julep Tours

I am thoroughly impressed with how intuitive Xola is for our customers at checkout and for our staff to manage. In addition, the lines of communication are always open. They really listen to us and we feel like we’ve got a product that serves us very well. When we expanded into Nashville, we never thought twice about another solution to deploy.