The staff at Mount Hermon Adventures left its old booking system to work with Xola. The switch transformed the reservation experience for its customers and staff.
WHY ZIP TOURS & CHALLENGE COURSES CHOOSE XOLA
Hear it straight from the people that matter most: our customers
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Knowledge
Trust a solution built from a deep understanding of your industry
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People
Feel supported by a team dedicated to your success
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Growth
Move the needle where it matters most
TWO DAYS OF CUSTOM ON-SITE TRAINING & SUPPORT
BEFORE
The many-step process of making a booking slowed productivity and made it hard for new staff to quickly learn the ins and outs.
AFTER
The simple interface and ongoing support makes it easy for Mount Hermon's staff to take and modify reservations in a fraction of the time.
BOOKING CUSTOMERS WITH A QUARTER OF THE EFFORT
BEFORE
Customers couldn't decipher the unprofessional checkout and instead flooded staff with phone calls.
AFTER
With a sleek checkout, online bookings are up 60% from last year.
DESIGNED FOR ZIP LINES & CHALLENGE COURSES
BEFORE
Sonoma Canopy Tours felt like their old booking software didn't listen to their problems or suggestions for feature improvements.
AFTER
Staff feels heard by Xola and looks forward to new features as if it were Christmas morning.
ONLINE BOOKINGS GREW 700% IN 60 DAYS
BEFORE
The long checkout with surprise fees at the end discouraged customers from booking online, and made more work for Denver Adventures' staff on the phones.
AFTER
A streamlined checkout increased the percentage of online bookings from single digits to 37% in the first two months, and to almost half of transactions in high season.
UNIFIED P.O.S. FOR 3 LOCATIONS
BEFORE
Using separate booking software and P.O.S. for roughly 15,000 bookings across 3 locations, which lead to overbookings and customer service mishaps.
AFTER
Xola's unified point-of-sale makes it easy to take bookings in-person, over the phone, or online and keep them all organized in one system.
SWITCHED DURING HIGH SEASON IN LESS THAN 1 DAY
BEFORE
The old software wasn't fast or user-friendly enough for AZKC's needs as a growing zip line business.
AFTER
AZKC feels like Xola understands its business and got up and running in about 12 hours during its busy season.
TRIED 4 OTHER SYSTEMS BEFORE FINDING THE RIGHT ONE
BEFORE
Spent five years cycling through different booking systems.
AFTER
Xola has helped boost Adventureworks's TripAdvisor rating and expand the business with its reporting and growth features.
"I was really excited to get to a new system…"
BENEFITS
Xola was built to help high-volume ziplines and challenge courses manage their day-to-day and grow their business.
Speed
Choose the fastest software for zip lines and challenge courses.
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Online Bookings
Xola’s easy-to-navigate web checkout maximizes online purchases, while minimizing abandoned bookings. -
Walk-in Traffic
Get guests on the ropes faster with Xola’s full point-of-sale functionality, digital waivers, and real-time dashboard updates. -
Phone Reservations
Create bookings in 90 seconds. Modify existing bookings in 3 clicks or less.
Ease
Simplify your business from accounting to staff training.
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In-depth Reporting
Analyze transactions, realized earnings and cash flows quickly and easily. -
Implementation & Training
Your dedicated Launch Manager will make sure you hit the ground running fast. From account setup to implementation and training, Xola's got your back.
Growth
Add fuel to your fire with Xola’s built-in marketing features.
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Viator & more
Easily integrate with the leading distribution platforms to extend your reach. -
Local partners
Track partner performance and commissions with Xola’s affiliate reporting. -
Automated remarketing
Add 13% to your online revenue with Xola’s automatic abandoned booking emails.
Not only does Xola offer top-notch reservations but it advocates for what's best by looking at the data."James Borishade, ACCT