Experience the booking difference for facility tours

Xola is a powerful online booking software that makes it easy to manage all of your tours and back office logistics so that you can spend more time delighting your guests.

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Experience the booking difference for facility tours

INCREASE THE NUMBER OF VISITORS EXPERIENCING POSITIVE BRAND EXPERIENCES

Increase brand awareness and build long-lasting positive brand impressions with more guests than ever before.

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Modern online booking experience

Provide your guests with a modern, friction-less booking experience that sets the tone for an enjoyable facility tour. You can also show the exact number of spots available.

Add-ons and packages

Enhance your tour with custom add-ons and packages. These tailored offerings are a strategic way to elevate the guest experience and extend the amount of time people spend at your venue.

Waitlists

Assess future demand for tours that are currently sold out and quickly fill slots that open up due to cancellations with Xola's Waitlist feature. This functionality is conveniently available both at the point of checkout and through manual additions from your Xola dashboard.

Add-ons, coupons and packages

Create unique brewery and distillery tour packages that guests simply can’t resist. These packages are an excellent way to increase your average order value.

Integrated email marketing

Integrate your guest data in Xola with your email marketing tools. Engage your customers with exclusive offers, updates, and personalized campaigns, which keeps your brand top-of-mind.

Customer CRM

Keep track of guest data for targeted, personalized marketing efforts. These valuable insights can help you refine your marketing strategies and enhance guest experiences.

Marketing campaign optimization

Maximize the effectiveness of your marketing budget, campaigns, and ads with real-time insights.

MANAGE YOUR FACILITY TOURS EFFORTLESSLY

Monitor tour availability in real time and provide an exceptional guest experience at scale

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Kiosk App

Minimize on-site wait times and paperwork hassle with Xola’s Kiosk App. Walk-up guests can quickly pay for their experience and sign a digital waiver directly on the app, which means faster check-ins and more time for enjoyment during the visit.

Gratuities

Make it easy for guests to tip guides with options like Google Pay, Apple Pay, or a payment link sent via text or email. You can also add suggested tip amounts.

Automated communication

Keep in touch with your guests using automated SMS and email updates about their upcoming facility tour, any schedule changes, and meeting details.

Built-in digital waivers

Simplify your check-in process with automated digital waivers that are sent directly after booking. This means guests can spend less time filling out forms and more time in your facility.

Xola Mobile App

Manage new bookings, send updates to guests, communicate with your staff, and see key details about upcoming tours all within our mobile app.

Custom feedback and analytics

Improve guest experience at scale with more customer insights in Xola's reporting features. For instance, you can see reviews, customer questionnaire replies, and waivers per customer (not per group).

Loved by hundreds of companies.

G2
Rated 4.8
Capterra
Rated 4.7 (573)

“I am thoroughly impressed with how intuitive Xola is for our customers at checkout and for our staff to manage. In addition, the lines of communication are always open. They really listen to us and we feel like we’ve got a product that serves us very well. When we expanded into Nashville, we never thought twice about another solution to deploy.”

— Sean Higgins Mint Julep

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