RUN YOUR BUSINESS SAFELY.

Providing tours and attractions with the tools and flexibility they need to generate more revenue, streamline operations, and keep their employees and guests safe.

“It's really nice to have a vendor like Xola that's a partner and not just a vendor,” says Jennifer Van Valkenburg, President and CEO. “ It's been great as we reinvent ourselves and our whole thought process on how many people we allow in and the time ticket entry, and just, we've never had to look at any of those things before. So, having a tool in place that we could modify to meet our needs and having that extra support from the customer service perspective is great.”
- Jennifer Van Valkenburg & Lydia Van Slyk. Garfield Conservatory

BOOKING

Custom Schedules

Set up experiences, pricing variations (including private pricing options), and staffing constraints.

Private Tour & Experiences

Easily convert public tours to private tours (with customizable pricing) to drive more sales and minimize virus risk.

Booking Limits

Automate the process of ensuring maximum limits are enforced for each experience as well as for individual time slots. You can also add time padding and minimum group sizes.

Cut-off times

Set automatic cut-off times as well as other triggers for specific tours and timeslots.

Questionnaires

Recent trip to an area with high COVID-19 case count? Collect necessary information upfront to enable contract tracing.

Add-ons

Add on optional purchases to checkout to generate more revenue and enhance guest experience.

eGift Certificates

Generate cash flow during down times by selling gift certificates.

Capacity Restrictions

Enforce new capacity limits to control guests volume and allow for social distancing at your venue.

PRE-EXPERIENCE

Self ServiCE

Guest can reschedule, cancel or modify their own bookings.

Automated guest communication

Send confirmation and reminder emails and text messages to guests automatically without ever leaving the dashboard.

Store credit

Easily offer store credit for any guest who needs to cancel or change their booking for any reason.

Guide management

Assign specific experiences, time slots, and rosters to your guides. So, you can ensure optimal staffing levels for the number of bookings.

Equipment management

Assign, track, and manage gear and equipment all in one place. Never worry about accepting bookings you can't fulfill again.

ON-SITE

Contactless payments

Opt for contactless payment methods like Apple Pay and Google Pay to minimize germ spread from exchanging credit cards and cash.

Digital Waivers

Switch to digital waivers to minimize your company's liability, streamline operations, and improve guest experience.

Kiosk

Allow guests to check themselves in using self-service, automated kiosks. Free up your staff to focus on guest experience instead of manually checking in guests.

Walk-Up Automation

Keep track of the number of walk-ups from your tablet or phone and ensure your venue doesn’t exceed capacity limits.

QR Code Scanning

Check-in guests quickly from your phone or tablet without having to print and exchange paper tickets.

POST-EXPERIENCE

Capacity Utilization

Maximize your business’s efficiency with Xola’s capacity utilization report. Get a snapshot of your total booking capacity. guest volume, and most popular experiences at any time.

Comprehensive Reporting

Gain critical insight into your business performance, easily detect trends, and make informed decisions based on data, such as revenue, daily earnings, payouts, affiliate commissions, etc.

Customer loyalty

Sync your guest information with your CRM, Facebook ads, and email marketing software to encourage more repeat bookings.

Customer reviews emails

Configure automated review emails on Google My Business, TripAdvisor, Yelp or private reviews within Xola post-experience.

Tripadvisor Review express

Get more reviews on autopilot with Xola’s TripAdvisor Review Express integration. This allows you to customize and automate your review request emails.

BUILT FOR GROWTH

Online Travel Agencies

Generate more sales distributing your experiences on the leading consumer marketplaces and deal sites, including Reserve with Google, Expedia, TripAdvisor, and Get Your Guide.

Automated Marketing Tools

Capture more bookings and increase average order value with tools that intervene in various points of the guest journey, including through Lightning Deals, Abandoned booking Recovery, and Package Upsell.

Optimized Online Checkout

Unleash the full potential of your website by delivering an intuitive web checkout experience optimized for conversions.

Conversion Tracking

Connect the dots between booking revenue and paid ad spend to optimize your campaigns while maximizing cash flow.

Coupons, Discounts & Packages

Generate a new coupon, discount, or package in seconds. Customize your discounts with advanced restrictions based on activity, seasonalty, day of the week, or even the exact time of day.

Affiliates

Partner with concierges, tourist information centers, resellers, and local businness with ease. Track the reservations, your partners drive, assess performance, and reconcile commissions.

40+ Apps

in the Xola App Store

Everything you need to grow and manage your business. Easily connect Xola with all the other tools and software you use to run your business from Mailchimp and Google Analytics to Facebook Ads and Quickbooks.

Plus, you can create your own custom applications using our robust API, and Xola will share information captured during the checkout process.