24/7 Live Support

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Phone Support

Speaking with someone on the phone can be the easiest way for you to get the quick resolutions you need. Xola's Customer Support Team is on the phone round the clock to answer your calls. In the case that you reach our voicemail during a high volume time, just leave us a message and we will call you right back.

Call us at : (415) 404-XOLA (9652) ext. 1

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In-Application Chat Support

We understand that the time you may need the most help is when you are standing in front of a customer. That is why we offer live chat support 24 hours a day directly from within Xola.

Chat us from the bottom corner of your screen when you log in.

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Email Support

Open a ticket through our Help Center or by emailing our support team.

Training

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Xola 101 Webinar Training

Feeling a little rusty on Xola? Have new staff members recently join your team? Whatever the case, yourself and your staff can join one of our Xola 101 webinar trainings as many times as often as you need.

Simply email your Xola Customer Success Manager.

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Live Onsite Training

If you want more in depth training, Xola offers a customized package for live onsite training. If you are interested, please contact Xola sales.

Self Service

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Help Center

Step-by-step articles that break down all things Xola are at your fingertips. Our help center is designed to be easy to navigate with thorough instructions including short videos clips to guide you through all basic functions the Xola software has to offer.

See for yourself at our
Help Center

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In-Application Click by Click Tutorials

Xola uses step by step walk-throughs that allows you to walk through multi-step workflows one step at a time. The Xola Guide is easy to access from within your Xola account.