Xola
University

Marketing & Business Know-How for Tour and Activity Operators

Articles

What Is A Great Customer Service Experience?

What Is A Great Customer Service Experience?

“I’m never coming back here again.” Imagine how awful of an experience a guest must have had to say that.

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An overview to Airbnb experiences: Pros and Cons

An overview to Airbnb experiences: Pros and Cons

What do travelers like to do when they’re on vacation? Experience the food, culture, and sights of their destination. Airbnb

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How to use AI for predictive analytics in travel

How to use AI for predictive analytics in travel

Predictive analytics uses historical and real-time data along with advanced algorithms to forecast future outcomes—a powerful tool for tour and

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How you can incorporate AI when upselling tours

How you can incorporate AI when upselling tours

Upselling is a pivotal strategy for tours, attractions, and activity operators to enhance customer experiences while maximizing revenue.  In this

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AI dynamic pricing use cases for tours and attractions

AI dynamic pricing use cases for tours and attractions

As tours and attractions seek ways to stay competitive through their experiences, they must also consider innovative ways to maximize

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Bookings vs. recognized revenue – what’s the difference

Bookings vs. recognized revenue – what’s the difference

While your booking volume is an important metric to watch, it’s not the only factor that ensures your company’s financial

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Videos

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Asking Why: Xola User Experience & Design

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Sports Basement

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Lasting Adventures

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Haunted San Diego