Carla Vianna

How to use AI for predictive analytics in travel

How to use AI for predictive analytics in travel

Predictive analytics uses historical and real-time data along with advanced algorithms to forecast future outcomes—a powerful tool for tour and

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How you can incorporate AI when upselling tours

How you can incorporate AI when upselling tours

Upselling is a pivotal strategy for tours, attractions, and activity operators to enhance customer experiences while maximizing revenue.  In this

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AI dynamic pricing use cases for tours and attractions

AI dynamic pricing use cases for tours and attractions

As tours and attractions seek ways to stay competitive through their experiences, they must also consider innovative ways to maximize

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Bookings vs. recognized revenue – what’s the difference

Bookings vs. recognized revenue – what’s the difference

While your booking volume is an important metric to watch, it’s not the only factor that ensures your company’s financial

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Top experiential marketing news sites to stay ahead of the curve

Top experiential marketing news sites to stay ahead of the curve

Whether you’re seeking inspiration for your next campaign or eager to learn from successful experiential marketing initiatives, knowing where to

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How to choose a catchy tour name

How to choose a catchy tour name

Adding a new tour can be a great way to appeal to customers ahead of the busy summer travel season. 

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An overview about guest experience surveys

An overview about guest experience surveys

Guest experience surveys give your guests a platform to express how they feel about your attraction. Considering that their level

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How to calculate capacity utilization

How to calculate capacity utilization

Is your attraction operating at its full design capacity potential? Key performance indicators, like your capacity utilization metric can help

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7 Skills That All Great Tour Guides Possess

7 Skills That All Great Tour Guides Possess

When your business is growing, the thought of hiring, vetting, and managing tour guides can be daunting. In an earlier

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How do OTAs work

How do OTAs work

Most tours and attractions consider Online Travel Agencies (OTAs) a crucial piece of their distribution strategy and a way to

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