Category: Marketing - Page 7

6 tips for writing an awesome “thank you for subscribing” text

Email marketing is one of the most effective ways to build a relationship with your customers and drive more direct

Online reviews play a big role in helping consumers make travel decisions — but did you know that 88% trust

All Xola customers now can list their tours and activities on Adrenaline. With more than 1,400 different adventure travel excursions

So you want to improve your guest experience but don’t know where to start. A key driver analysis can help

Have you ever wished for a crystal ball that predicts your guest’s behavior? While not quite a crystal ball, predictive

Your tour company held its first corporate team building event for a well-known local company. The event was a big

Customer satisfaction drives growth and revenue, and if you’re not keeping track of it, you’ll likely never find out what

Every time you send out a customer satisfaction survey, the next step is to review the data and turn it

Customer feedback is essential to running any business, especially a service business in the tourism industry that’s so heavily based

You might email your guests a customer satisfaction survey after a customer service interaction. Or ask them how they’d rate