Carla Vianna

Low conversion rate: 7 tips for how to improve it

Low conversion rate: 7 tips for how to improve it

Your website traffic may be booming, but it means nothing if no one is actually booking a tour. Tours and

Read the story
How to make a booking website

How to make a booking website

Booking software can turn your website into a 24/7 reservationist — allowing you to accept bookings anytime.  On the one

Read the story
How To Make A Travel Brochure (And Are They Still Necessary)

How To Make A Travel Brochure (And Are They Still Necessary)

When 90% of travelers are booking their trips online, are tourist brochures still relevant? Today, most guests turn to their

Read the story
What is tour scheduling software?

What is tour scheduling software?

New tour or attractions operators might try to manage their bookings manually to keep starting costs down. Yet as soon

Read the story
CSAT, CES, and other NPS Alternatives – When should you stick with NPS vs. using an alternative metric

CSAT, CES, and other NPS Alternatives – When should you stick with NPS vs. using an alternative metric

When and why should you be tracking customer loyalty? Guest loyalty is a complex metric that helps you keep a

Read the story
How to write a booking confirmation text

How to write a booking confirmation text

If you’ve ever had to turn away guests because they showed up for the wrong tour at the wrong time,

Read the story
How to create a booking form (Step by step)

How to create a booking form (Step by step)

There are many ways to begin driving bookings for your new tour business. You might start by welcoming close friends

Read the story
A DIY Guide To Starting a Tour Company

A DIY Guide To Starting a Tour Company

Whether you’re passionate about showing visitors the very best of your city or inspiring locals to explore their own backyards,

Read the story
Statistical analysis modeling – An overview + how to analyze and apply these insights to improve guest experience

Statistical analysis modeling – An overview + how to analyze and apply these insights to improve guest experience

Tourism attractions have a wealth of guest data available — but are they using it to their advantage? That’s where

Read the story
Google Things to Do for Tours and Attractions – overview, pros and cons

Google Things to Do for Tours and Attractions – overview, pros and cons

The pandemic changed the travel industry as we know it. One of the most prominent trends was that people began

Read the story