Jessica Malnik

13 Tips To Be a Better Tour Guide
Business Operations

13 Tips To Be a Better Tour Guide

Being a tour guide is a fun, exciting, and rewarding job. You spend your days sharing your knowledge and chatting

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Survey Benchmarks: What’s a good survey response rate?
Marketing

Survey Benchmarks: What’s a good survey response rate?

As you send out your customer satisfaction surveys, you’re likely wondering how many responses you should get back. What’s the

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How to prevent chargebacks
Business Operations

How to prevent chargebacks

Chargebacks are not a new issue for tours and attractions, but they can be time-consuming and costly. For instance, chargebacks

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Black Hills Aerial Adventures

Harness this AI solution to manage manual email bookings
Technology

Harness this AI solution to manage manual email bookings

TourConnect is a new app in the Xola App Store that makes it easy for tour operators and attractions to

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A Comprehensive Guide to Facebook Ads for Escape Rooms: Powerful Strategies for Selling More Games
Marketing

A Comprehensive Guide to Facebook Ads for Escape Rooms: Powerful Strategies for Selling More Games

Facebook Ads are a crucial part of any escape room marketing plan. It is one of the most effective ways

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How to apply yield management strategies to maximize profitability for your tour or activity operator business
Business Operations

How to apply yield management strategies to maximize profitability for your tour or activity operator business

When you have a fixed number of tours and limited capacity, adopting yield management strategies can be a great way

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Xola adds new OTA integration TripShock
Business Operations

Xola adds new OTA integration TripShock

You can now list your tours and attractions on TripShock.   TripShock is an online travel agency (OTA) for tours

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Xola adds new OTA integration Adrenaline
Business Operations

Xola adds new OTA integration Adrenaline

All Xola customers now can list their tours and activities on Adrenaline. With more than 1,400 different adventure travel excursions

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How to use social media to promote your tours
Marketing

How to use social media to promote your tours

Did you know there are more than 3.96 billion people who actively use social media?  Social media is no longer

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